"the most beautiful thing you can be is yourself"

Shipping & Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.


SHIPPING

We strive to get all orders packaged and shipped within 1-2 business days.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Heidi + Co
Attn: Returns
50 McCard Lake Rd  
Meansville, GA 30256  
United States  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. We are not responsible for any lost or stolen packages.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) business days from the receipt of your item to process your return or exchange.


EXCEPTIONS    
 
For defective or damaged products, please contact us to arrange a refund or exchange. 
 
Please Note
● Sale items are FINAL SALE and cannot be returned.        
● Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
● Original tags (if applicable) must be attached & intact.
● Final Sale items will not be accepted for return.
   Final sale items meet one of the following criteria:
- Intimates and Jewelry
- Sale Items
- Items purchased with a coupon code higher than 20% off OR Gift cards   


QUESTIONS
If you have any questions concerning our return policy, please contact us.
Phone: (678) 588-2162
Email: shopheidiandcoinfo@gmail.com

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